Nemvio for veterinary practices

Bookings taken while you are with the patient

Owners write at any hour, while you are in the room with an animal on the table. The bot books with the right vet, answers the administrative questions, and sends the reminder on its own, and anything that sounds like an emergency goes to a person immediately.

Let's talk

Example conversation

From the first question to a confirmation, without anyone replying.

I'd like an appointment for my dog's annual vaccination.

A vaccination takes 20 minutes. I have tomorrow at 11:00 or 17:00 open.

Tomorrow at 17:00.

Booking confirmed: vaccination, tomorrow, 17:00. I'll send a reminder beforehand.

What you get

What we build for a veterinary practice

Not a platform for you to configure. We build these ourselves, around how you already work.

Booking with the right vet

Every vet has their own calendar, and consultations and vaccinations are booked with their real duration.

A reminder before the visit

It goes out on its own a few hours ahead, so the owner does not forget an appointment made a week earlier.

Hours, address, and prices

The administrative questions are answered on the spot, from the catalog you keep updated in the panel.

Emergencies go to a person

When a message sounds urgent, the bot does not try to help on its own. It passes the conversation to your team, with everything written so far.

Your panel

What stays behind after every conversation

The conversation does not end in WhatsApp. Everything the virtual assistant did lands in the panel, where you can step in any time.

The booking, in full

The vet, the service, and its real duration, as confirmed to the owner.

The owner and their history

Their number, their past visits, and what was done at each.

The whole conversation

Everything that was written, with manual takeover the moment a person is needed.

One click for each ending

Completed, rescheduled, or no-show, from a single screen.

See the panel

Honestly

What the virtual assistant will not do

We would rather you know where it stops from the start than find out after launch.

It gives no veterinary advice

No question about symptoms, treatment, or dosage gets an automated answer. It goes to a person, every time.

It does not triage urgency

It does not judge severity. When a message sounds urgent it hands the conversation over immediately, without asking further.

No medical records

The panel holds bookings and conversations, not clinical data about the animal. Your software stays where it is.

Not just the assistant

What else we build for a veterinary practice

The virtual assistant is one piece of four. The site and the calls connect straight to it, and AI automations we implement separately, across the rest of the business.

Website

A site with your services, vets, and hours, with a booking button that opens the WhatsApp conversation.

WhatsApp calls

Owners who call while you are mid-consultation get a spoken answer and book into the same calendar.

AI automations

Separately from the assistant, we implement AI automations in the business's own processes, so the repetitive work gets done on its own.

You can start with a single system. Most projects do, and the rest gets added when you need it.

How it starts

From the first conversation to launch

The same process for any project, with the price known upfront and no technical jargon.

A free first conversation

You tell us how you work today. We tell you exactly what can be automated and what it costs, before anything starts.

We build the system

Usually 1-2 weeks for the WhatsApp virtual assistant. It takes that long because we build it around how you work, not from a template. You configure nothing, you just answer our questions.

Launch, then maintenance

The first 30 days after launch are included. After that, a monthly subscription keeps everything running.

What we need from you

Your vets, with each one’s schedule
Your services, with their durations and prices
The WhatsApp number you want the virtual assistant to answer on

That is it. The rest is on us.

FAQ

Questions about this

What people ask most often before starting a project in your field.

What happens if someone writes that the animal is in danger?

The bot does not try to assess the situation. It hands the conversation to a person on your team immediately, with the full context.

Can it send annual vaccination reminders?

Yes, as a separate automation, on WhatsApp or by email. We settle that at the start.

Does it work with several vets in one practice?

Yes. Each has their own calendar, and the bot respects each one’s real schedule.

How long until it goes live?

Usually 1-2 weeks. It takes that long because every vet goes in with their real schedule and your consultations, not a template. The first 30 days after launch are included.

Let's see how it fits your business

Tell us how you work today and we'll tell you exactly what can be automated, before we start anything.

Let's talk

More fields

See how it looks for another kind of business

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